We are an Independent shop and work for you (the insured or claimant), not the Insurance Company (the insurer).
We understand it’s a conflict of interest for a Body Shop in NC to be under contract (controlled) with the Insurance Company. How can we adequately represent you? and your rights? if we are under contract with them and subject to their guidelines and standards, not ours/yours.
NC State Law requires you to choose who repairs your car, any insurance company who suggests otherwise is in direct violation of that law and will be subject to the penalties provided under the law.
We work with (but are not controlled by) all the major Insurance Companies. We use the same software they do and receive assignments daily.
No 3rd party contracts allows us the freedom to utilize higher quality parts, materials and to be more flexible with your deductible and spend more time taking your particular situation into consideration, rather then cramming you into a one size fits all situation.
“Committed to you the Customer not the Insurance Company!”